Finding someone special and starting your love story is key to our service and hundreds of thousands of relationships have already started, thanks to us.
Once you’ve found your perfect match and decide it’s time to leave the site, you’ll probably want to terminate your match.com account. You can either call us and we’ll do it for you, or simply do it yourself by logging into the site.
Before you delete your account you’ll first have to cancel the automatic renewal of your subscription. For match.com call us on 020 305 96 492 and for matchaffinity.com call us on 020 305 96 493. Lines are open Monday to Saturday between 9am and 5pm. Calls from a BT landline are normally charged at 10p per minute. Calls from mobile phones will vary.
While you’re speaking to our team you can ask then to remove your profile or, if you wish, you can do this in your own time via the ‘My account’ section of the site. Once this is done you will receive a confirmation email to the address to which your match.com account is registered.
Of course, you may prefer to keep your profile active and simply see how things go; after all, it’s not always easy to tell if you’ve met your prince (or princess) charming after one or two dates.
Maybe you just want a break from dating? That’s why we’ve designed the suspension tool, a handy feature which allows you to deactivate your profile without having to delete your match.com account permanently. You can access this tool by logging on to your profile and going to the ‘My account’ page.
Please note that when you suspend your account, automatic renewal will not be cancelled, so this must be done separately by calling us on the number above. Any time you want to come back to the site just log on to your match.com profile and you’ll be prompted to reactivate your account.
If you’re a member of matchaffinity.com and want to take a break from dating, you can decide to hide your photo. In hidden mode you can choose who sees your photo, giving an extra touch of privacy to those seeking a discreet approach to online dating.
Whatever approach you choose, we’re confident you’ll find just what you’re looking for our on sites.
If you are still wondering: ‘how do I delete my match.com account?’ you can call us and we will do it for you.
If you would like more advice on dating and relationships, you can view some of our other dating advice articles