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How to delete your profile

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by match.comRelationship and dating advice from match.com
Couple getting married after meeting on match.com

Amazing dates happen every day on match.com and it’s no surprise why – we have thousands of new people joining each day making the search for your perfect match all that easier.

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Saying goodbye? How to delete your profile:

Before you can delete your account, you need to cancel the automatic renewal of your subscription. You can then delete your account via the “My account settings” section of our website.

Here's our step by step guide to delete your account:

  1. Hover your mouse over your screen name displayed at the top right of any page when you are logged into the site and click 'My account settings'
  2. At the bottom of this page you'll see a link that says "To suspend or delete your account, click here"
  3. At the very end of the next page select the links that says “To delete your account and permanently remove your profile from the site, click here” (clicking on “Suspend my account” will merely hide it)
  4. Upon selecting the link, you can choose to delete your account


Remember, once you decide to delete your account, it will be deleted permanently and you will be unable to reinstate it. So that the time you spent crafting your profile and the connections you made aren’t lost forever, we recommend suspending your account instead. That way, you’re free to come back and slip straight into your dating journey should you change your mind.

Of course, you may prefer to keep your profile active and see how things go. You never know who might catch your eye.

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Not sure? How to suspend your profile:

You might have just met a great match (congratulations if so!) or you might just want a break from dating. We understand which is why we make it easy to suspend your account. You can access the suspension tool by logging on to your profile and going to the “My account settings” page.

Here's our step by step guide to suspend your profile:

  1. Hover your mouse over your screen name displayed at the top right of any page when you are logged into the site and click 'My account settings'
  2. At the bottom of this page you'll see a link that says "To suspend or delete your account, click here"
  3. Upon selecting the link, you can choose to suspend your profile


Please note that when you suspend your account, automatic renewal will not be cancelled as this must be done separately.

How to hide your profile:
If you’re a member of matchaffinity.com and want to take a break from dating, you can easily decide to hide your photo. In hidden mode you can choose who sees your photo, giving an extra touch of privacy to those seeking a discreet approach to online dating.

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Saving the pennies? How to cancel auto renewal:


If you’re using match.com on your desktop, you can cancel the automatic renewal of your subscription in your account settings. Select "Manage your subscription" and ensure that you follow the instructions through to the end.

Cancellation cannot however be carried out within 24 hours of making your payment, and must be made no later than 48 hours before your next subscription payment is due.

You may alternatively speak to a member of our team on 020 305 96 494. Lines are open from 9am to 6pm, Monday to Saturday. Calls from a BT landline are normally charged at 10p per minute, while call rates from mobile phones will vary.

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Met your perfect match? We’d love to know!


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